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Q How long is the warranty time for your products?
A Our officially promised warranty time is one whole year after delivery.
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Q I haven't done business with you guys before, how can i trust your company?
A Our company has been in Alibaba.com and Made-in-china.com for 6 years, which is longer than most of our fellow suppliers, we’ve been golden suppliers for years.
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Q I Want to buy about 100 pieces, but first I want to try one?
A Welcome sample order. No need to worry about the small quantity.
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Q How to deliver the goods to us?
A Usually we will ship the goods to you by sea,because we are in Ningbo,and we are only 50 kilometers away from the Ningbo Port. It is very convenient and efficient to ship goods to any other countries. Of course,if your goods are very urgent, the Ningbo Airport and Shanghai Airport are also very nearby.
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Q what's the payment term?
A When we quote for you,we will confirm with you the way of transaction,FOB,CIF,CNF,etc.
For mass production goods, you need to pay 30% deposit before producing and 70% balance against bill of lading.The common way is by T/T. L/C is also acceptable.
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Q How to guarantee the quality of your goods?
A We will do the inspection after every process.For the finished products,we will do 100% inspection according to the customers’requirements and the international standard.
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Q I would like to ask you if it's possible to have my logo on the product?
A We hope you know that our company perfectly support customized logo service,and it's free.
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Q Can you do customized products?
A Yes,we can provide customized products according to the customers’ design or samples.
